Privacy Policy

1. Introduction

Welcome to ITGURUS.AE (“we”, “our”, “us”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website ITGURUS.AE and utilize our IT services. By using our website and services, you consent to the practices described in this policy. If you do not agree with these terms, please do not use our site or services.

2. Information We Collect
    • Personal Information: This includes details such as your name, contact information (email address, phone number), and payment details.
    • Usage Data: We collect information regarding your interaction with our website, including IP addresses, browser types, pages visited, and the dates and times of visits.
    • Technical Data: This encompasses information about the devices and technologies you use to access our website, such as your operating system, browser version, and device identifiers.
3. How We Use Your Information

We use your information for the following purposes:

    • To provide and enhance our services: To deliver the IT services you request and to improve our offerings.
    • To communicate with you: To send updates, respond to inquiries, and offer support.
    • To improve our website and services: To analyze usage patterns and resolve issues.
    • To comply with legal requirements: To adhere to applicable laws and regulations, including those established by the UAE’s Data Protection Law.
4. Disclosure of Your Information

We do not sell or trade your personal information. We may share your information in the following scenarios:

    • With your consent: If you have explicitly permitted us to share your information.
    • With service providers: To third parties who assist us in operating our website and delivering our services.
    • For legal reasons: As required by UAE laws, or to protect our rights, property, or safety, and that of others.
5. Data Security

We implement appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission or storage system can be guaranteed as completely secure.

6. Your Rights

Under UAE data protection regulations, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information. To exercise these rights, please contact us.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the revised policy on our website. Please review this policy regularly for any updates.

10. Contact Us

For questions regarding this Privacy Policy or our data practices, please contact us at:

ITGURUS.AE
help@itgurus.ae
052 550 4878